Within the quiet precision of your enterprise infrastructure, your most powerful strategic advantage is already at work.
We design and deploy custom AI agents. Not wrappers. Production-grade architectures tuned for your workflows, integrated into the systems you already run.
Your infrastructure, not a prototype
Most AI consultancies sell you a chatbot. We engineer production-grade agents that integrate with the systems you already run.
Custom agent architecture
Built from scratch for your workflows. No wrappers. No repackaged APIs.
Enterprise CRM integration
Deep connections to Salesforce and telephony systems so your agent acts on real data.
Platform-native fine-tuning
Trained on Copilot, Claude, or ChatGPT. Tuned to your terminology, not generic datasets.
Production data pipeline
Secure pipelines pull real-time data from disparate systems. Your agent acts on live signals.
Continuous model refinement
Ongoing retraining to prevent drift. Your agent stays accurate as your business evolves.
Managed deployment & support
We deploy, monitor, and maintain. You get a production system, not a project ticket.
We had a contact center routing problem that manual processes could not keep up with. Onyx deployed an agent that cut handling time by 40% in the first two weeks. No training sessions for our staff. It just worked.
Jordan Park
Operations Director, National Contact Center
We evaluated three vendors before Onyx. The others pitched slide decks. Onyx brought a working prototype wired into our Salesforce sandbox by day three. That is the difference between theory and execution.
Marcus Teller
VP of Technology, Mid-Market Enterprise
Our data pipelines were fragmented across four legacy systems. Onyx built a single ingestion layer that feeds our Claude agents in real time. We stopped exporting spreadsheets and started making decisions.
Sofia Reyes
Director of Data Engineering, SaaS Platform
The managed service piece is what sold us. Onyx is not the type to deploy and disappear. They monitor drift, retune prompts, and push updates without interrupting our workflows. Actual ongoing care.
David Koh
CTO, B2B Fintech Firm
Custom agent architectures built for the ottawa enterprise
We design autonomous AI agents that integrate with your existing infrastructure — Salesforce, telephony, data pipelines — and keep them precise through continuous fine-tuning.
Agents deployed, pipelines built, data wired
We measure our work by the systems we connect and the workflows we actually automate. Early results speak for themselves.
3+
Fine-tuned Agents
100%
Custom Integrations
1
Secure Pipelines
24/7
Continuous Monitoring
What will your custom AI agent handle first?
We'll map one workflow, build a prototype, and show you what production-grade automation looks like before you commit to anything larger.