The future of how work gets done? It’s already here.

We design and deploy custom AI agents. Not wrappers. Production-grade architectures tuned for your workflows, integrated into the systems you already run.

A vintage film photography aesthetic with prominent grain, a medium shot of a single hand making a precise connection between two network cables in a server room.
Close-up of server rack with blinking LEDs in a dim data center
HOW WE BUILD

Your infrastructure, not a prototype

Most AI consultancies sell you a chatbot. We engineer production-grade agents that integrate with the systems you already run.

Custom agent architecture

Custom agent architecture

Built from scratch for your workflows. No wrappers. No repackaged APIs.

Enterprise CRM integration

Enterprise CRM integration

Deep connections to Salesforce and telephony systems so your agent acts on real data.

Platform-native fine-tuning

Platform-native fine-tuning

Trained on Copilot, Claude, or ChatGPT. Tuned to your terminology, not generic datasets.

Production data pipeline

Production data pipeline

Secure pipelines pull real-time data from disparate systems. Your agent acts on live signals.

Continuous model refinement

Continuous model refinement

Ongoing retraining to prevent drift. Your agent stays accurate as your business evolves.

Managed deployment & support

Managed deployment & support

We deploy, monitor, and maintain. You get a production system, not a project ticket.

Testimonials

See What Our Customers Are Saying

We had a contact center routing problem that manual processes could not keep up with. Onyx deployed an agent that cut handling time by 40% in the first two weeks. No training sessions for our staff. It just worked.

Jordan Park

Jordan Park

Operations Director, National Contact Center

We evaluated three vendors before Onyx. The others pitched slide decks. Onyx brought a working prototype wired into our Salesforce sandbox by day three. That is the difference between theory and execution.

Marcus Teller

Marcus Teller

VP of Technology, Mid-Market Enterprise

Our data pipelines were fragmented across four legacy systems. Onyx built a single ingestion layer that feeds our Claude agents in real time. We stopped exporting spreadsheets and started making decisions.

Sofia Reyes

Sofia Reyes

Director of Data Engineering, SaaS Platform

The managed service piece is what sold us. Onyx is not the type to deploy and disappear. They monitor drift, retune prompts, and push updates without interrupting our workflows. Actual ongoing care.

David Koh

David Koh

CTO, B2B Fintech Firm

THE ONYX APPROACH

Custom agent architectures built for the ottawa enterprise

We design autonomous AI agents that integrate with your existing infrastructure — Salesforce, telephony, data pipelines — and keep them precise through continuous fine-tuning.

TRACK RECORD

Agents deployed, pipelines built, data wired

We measure our work by the systems we connect and the workflows we actually automate. Early results speak for themselves.

3+

Fine-tuned Agents

Fine-tuned agents metric

100%

Custom Integrations

Custom integrations metric

1

Secure Pipelines

Secure pipelines metric

24/7

Continuous Monitoring

Continuous monitoring metric

What will your custom AI agent handle first?

We'll map one workflow, build a prototype, and show you what production-grade automation looks like before you commit to anything larger.